一次IBM X86服务器的磁盘故障更换过程

news/2024/11/8 9:33:20/

服务器是IBM的X3650 ,5块硬盘RAID 5,1块Hot Spare (但是估计当时装机的人没有配置成hot spare,后面再看详细内容)

故障时的磁盘状态:

[root@serv1 cmdline]# ./arcconf GETCONFIG 1
Could not open log file: UcliEvt.log
Controllers found: 1
----------------------------------------------------------------------
Controller information
----------------------------------------------------------------------
Controller Status : Okay
Channel description : SAS/SATA
Controller Model : IBM ServeRAID 8k
Controller Serial Number : 40703B9
Physical Slot : 0
Installed memory : 256 MB
Copyback : Disabled
Data scrubbing : Enabled
Defunct disk drive count : 1
Logical drives/Offline/Critical : 1/0/1
--------------------------------------------------------
Controller Version Information
--------------------------------------------------------
BIOS : 5.2-0 (15421)
Firmware : 5.2-0 (15421)
Driver : 1.1-5 (2453)
Boot Flash : 5.1-0 (15411)
--------------------------------------------------------
Controller Battery Information
--------------------------------------------------------
Status : Okay
Over temperature : No
Capacity remaining : 100 percent
Time remaining (at current draw) : 4 days, 5 hours, 20 minutes
--------------------------------------------------------
Controller Vital Product Data
--------------------------------------------------------
VPD Assigned# : 39R8875
EC Version# : J85096
Controller FRU# : 25R8076
Battery FRU# : 25R8088

----------------------------------------------------------------------
Logical drive information
----------------------------------------------------------------------
Logical drive number 1
Logical drive name :
RAID level : 5
Status of logical drive : Critical
Size : 1143986 MB
Read-cache mode : Enabled
Write-cache mode : Enabled (write-back)
Write-cache setting : Enabled (write-back) when protected by battery
Partitioned : Yes
Number of segments : 5
Stripe-unit size : 256 KB
Stripe order (Channel,Device) : DDD 0,1 0,2 0,3 0,4
Defunct segments : 0,0
Defunct stripes : No

----------------------------------------------------------------------
Physical Device information
----------------------------------------------------------------------
Device #0
Device is a Hard drive
State : Defunct
Supported : Yes
Transfer Speed : Defunct
Reported Channel,Device : 0,0
Reported Location : Enclosure 0, Slot 0
Reported ESD : 2,0
Vendor : IBM-ESXS
Model : MBA3300RC
Firmware : SA06
Serial number : BJ504MHL
World-wide name : 500000E01F7F8CF1
Size : 0 MB
Write Cache : Unknown
FRU : 43X0817
PFA : Yes
Device #1
Device is a Hard drive
State : Online
Supported : Yes
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,1
Reported Location : Enclosure 0, Slot 1
Reported ESD : 2,0
Vendor : IBM-ESXS
Model : MBA3300RC
Firmware : SA06
Serial number : BJ504M6N
World-wide name : 500000E01F7DC3D1
Size : 286102 MB
Write Cache : Disabled (write-through)
FRU : 43X0817
PFA : No
Device #2
Device is a Hard drive
State : Online
Supported : Yes
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,2
Reported Location : Enclosure 0, Slot 2
Reported ESD : 2,0
Vendor : IBM-ESXS
Model : MBA3300RC
Firmware : SA06
Serial number : BJ504M8J
World-wide name : 500000E01F7DCE11
Size : 286102 MB
Write Cache : Disabled (write-through)
FRU : 43X0817
PFA : No
Device #3
Device is a Hard drive
State : Online
Supported : Yes
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,3
Reported Location : Enclosure 0, Slot 3
Reported ESD : 2,0
Vendor : IBM-ESXS
Model : MBA3300RC
Firmware : SA06
Serial number : BJ504M5C
World-wide name : 500000E01F7DBEE1
Size : 286102 MB
Write Cache : Disabled (write-through)
FRU : 43X0817
PFA : No
Device #4
Device is a Hard drive
State : Online
Supported : Yes
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,4
Reported Location : Enclosure 0, Slot 4
Reported ESD : 2,0
Vendor : IBM-ESXS
Model : MBA3300RC
Firmware : SA06
Serial number : BJ504JWK
World-wide name : 500000E01F6EA341
Size : 286102 MB
Write Cache : Disabled (write-through)
FRU : 43X0817
PFA : Yes
Device #5
Device is a Hard drive
State : Ready
Supported : Yes
Transfer Speed : SAS 3.0 Gb/s
Reported Channel,Device : 0,5
Reported Location : Enclosure 0, Slot 5
Reported ESD : 2,0
Vendor : IBM-ESXS
Model : MBA3300RC
Firmware : SA06
Serial number : BJ504MKL
World-wide name : 500000E01F812561
Size : 286102 MB
Write Cache : Disabled (write-through)
FRU : 43X0817
PFA : No
Device #6
Device is an Enclosure services device
Reported Channel,Device : 2,0
Enclosure ID : 0
Type : SES2
Vendor : IBM-ESXS
Model : VSC7160
Firmware : 1.07
Status of Enclosure services device
Temperature : Normal

从上面的状态可以看到Device #0 状态是Defunct 表示不可用,也就是挂了。预期的Device #5应该是hot spare,在这个时候应该顶替上去先rebuilding然后变为online的。但是估计是当时安装的时候没有配置好,Device #0挂了以后居然没有顶替上去。

现场约了IBM售后工程师后,IBM 工程师到现场看发现服务器上的硬盘灯没有变红或者变黄。也就是说灯坏了。。

再他更换了Device #0 的硬盘后:

Logical drive information
----------------------------------------------------------------------
Logical drive number 1
   Logical drive name                       :
   RAID level                               : 5
   Status of logical drive                  : Critical
   Size                                     : 1143986 MB
   Read-cache mode                          : Enabled
   Write-cache mode                         : Enabled (write-back)
   Write-cache setting                      : Enabled (write-back) when protected by battery
   Partitioned                              : Yes
   Number of segments                       : 5
   Stripe-unit size                         : 256 KB
   Stripe order (Channel,Device)            : 0,0 0,1 0,2 0,3 0,4
   Defunct segments                         : No
   Defunct stripes                          : No

      Device #0
         Device is a Hard drive
         State                              : Rebuilding
         Supported                          : Yes
         Transfer Speed                     : SAS 3.0 Gb/s
         Reported Channel,Device            : 0,0
         Reported Location                  : Enclosure 0, Slot 0
         Reported ESD                       : 2,0
         Vendor                             : IBM-ESXS
         Model                              : ST3300655SS
         Firmware                           : BA2D
         Serial number                      : 3LM0LE9Z
         World-wide name                    : 5000C5001C8401B0
         Size                               : 286102 MB
         Write Cache                        : Disabled (write-through)
         FRU                                : 43X0805
         PFA                                : No

把Device #5 设置为hot spare

[root@serv1 cmdline]# ./arcconf SETSTATE 1 DEVICE 0 5 HSP

然后过了3个小时后再看:

[root@serv1 cmdline]# ./arcconf GETCONFIG 1

Could not open log file: UcliEvt.log
Controllers found: 1
----------------------------------------------------------------------
Controller information
----------------------------------------------------------------------
   Controller Status                        : Okay
   Channel description                      : SAS/SATA
   Controller Model                         : IBM ServeRAID 8k    
   Controller Serial Number                 : 40703B9
   Physical Slot                            : 0
   Installed memory                         : 256 MB
   Copyback                                 : Disabled
   Data scrubbing                           : Enabled
   Defunct disk drive count                 : 0
   Logical drives/Offline/Critical          : 1/0/0
   --------------------------------------------------------
   Controller Version Information
   --------------------------------------------------------
   BIOS                                     : 5.2-0 (15421)
   Firmware                                 : 5.2-0 (15421)
   Driver                                   : 1.1-5 (2453)
   Boot Flash                               : 5.1-0 (15411)
   --------------------------------------------------------
   Controller Battery Information
   --------------------------------------------------------
   Status                                   : Okay
   Over temperature                         : No
   Capacity remaining                       : 100 percent
   Time remaining (at current draw)         : 4 days, 5 hours, 20 minutes
   --------------------------------------------------------
   Controller Vital Product Data
   --------------------------------------------------------
   VPD Assigned#                            : 39R8875
   EC Version#                              : J85096
   Controller FRU#                          : 25R8076
   Battery FRU#                             : 25R8088

----------------------------------------------------------------------
Logical drive information
----------------------------------------------------------------------
Logical drive number 1
   Logical drive name                       :
   RAID level                               : 5
   Status of logical drive                  : Okay
   Size                                     : 1143986 MB
   Read-cache mode                          : Enabled
   Write-cache mode                         : Enabled (write-back)
   Write-cache setting                      : Enabled (write-back) when protected by battery
   Partitioned                              : Yes
   Number of segments                       : 5
   Stripe-unit size                         : 256 KB
   Stripe order (Channel,Device)            : 0,0 0,1 0,2 0,3 0,4
   Defunct segments                         : No
   Defunct stripes                          : No

----------------------------------------------------------------------
Physical Device information
----------------------------------------------------------------------
      Device #0
         Device is a Hard drive
         State                              : Online
         Supported                          : Yes
         Transfer Speed                     : SAS 3.0 Gb/s
         Reported Channel,Device            : 0,0
         Reported Location                  : Enclosure 0, Slot 0
         Reported ESD                       : 2,0
         Vendor                             : IBM-ESXS
         Model                              : ST3300655SS
         Firmware                           : BA2D
         Serial number                      : 3LM0LE9Z
         World-wide name                    : 5000C5001C8401B0
         Size                               : 286102 MB
         Write Cache                        : Disabled (write-through)
         FRU                                : 43X0805
         PFA                                : No
      Device #1
         Device is a Hard drive
         State                              : Online
         Supported                          : Yes
         Transfer Speed                     : SAS 3.0 Gb/s
         Reported Channel,Device            : 0,1
         Reported Location                  : Enclosure 0, Slot 1
         Reported ESD                       : 2,0
         Vendor                             : IBM-ESXS
         Model                              : MBA3300RC
         Firmware                           : SA06
         Serial number                      : BJ504M6N
         World-wide name                    : 500000E01F7DC3D1
         Size                               : 286102 MB
         Write Cache                        : Disabled (write-through)
         FRU                                : 43X0817
         PFA                                : No
      Device #2
         Device is a Hard drive
         State                              : Online
         Supported                          : Yes
         Transfer Speed                     : SAS 3.0 Gb/s
         Reported Channel,Device            : 0,2
         Reported Location                  : Enclosure 0, Slot 2
         Reported ESD                       : 2,0
         Vendor                             : IBM-ESXS
         Model                              : MBA3300RC
         Firmware                           : SA06
         Serial number                      : BJ504M8J
         World-wide name                    : 500000E01F7DCE11
         Size                               : 286102 MB
         Write Cache                        : Disabled (write-through)
         FRU                                : 43X0817
         PFA                                : No
      Device #3
         Device is a Hard drive
         State                              : Online
         Supported                          : Yes
         Transfer Speed                     : SAS 3.0 Gb/s
         Reported Channel,Device            : 0,3
         Reported Location                  : Enclosure 0, Slot 3
         Reported ESD                       : 2,0
         Vendor                             : IBM-ESXS
         Model                              : MBA3300RC
         Firmware                           : SA06
         Serial number                      : BJ504M5C
         World-wide name                    : 500000E01F7DBEE1
         Size                               : 286102 MB
         Write Cache                        : Disabled (write-through)
         FRU                                : 43X0817
         PFA                                : No
      Device #4
         Device is a Hard drive
         State                              : Online
         Supported                          : Yes
         Transfer Speed                     : SAS 3.0 Gb/s
         Reported Channel,Device            : 0,4
         Reported Location                  : Enclosure 0, Slot 4
         Reported ESD                       : 2,0
         Vendor                             : IBM-ESXS
         Model                              : MBA3300RC
         Firmware                           : SA06
         Serial number                      : BJ504JWK
         World-wide name                    : 500000E01F6EA341
         Size                               : 286102 MB
         Write Cache                        : Disabled (write-through)
         FRU                                : 43X0817
         PFA                                : Yes
      Device #5
         Device is a Hard drive
         State                              : Hot Spare
         Supported                          : Yes
         Transfer Speed                     : SAS 3.0 Gb/s
         Reported Channel,Device            : 0,5
         Reported Location                  : Enclosure 0, Slot 5
         Reported ESD                       : 2,0
         Vendor                             : IBM-ESXS
         Model                              : MBA3300RC
         Firmware                           : SA06
         Serial number                      : BJ504MKL
         World-wide name                    : 500000E01F812561
         Size                               : 286102 MB
         Write Cache                        : Disabled (write-through)
         FRU                                : 43X0817
         PFA                                : No
      Device #6
         Device is an Enclosure services device
         Reported Channel,Device            : 2,0
         Enclosure ID                       : 0
         Type                               : SES2
         Vendor                             : IBM-ESXS
         Model                              : VSC7160
         Firmware                           : 1.07
         Status of Enclosure services device
            Temperature                     : Normal


Command completed successfully.

希望下次再有硬盘挂的时候hotspare 能顶替上去。


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